Error in Safari when clicking the website Begin VTC Session button

If you click the "Begin VTC Session" button in Safari and you DO NOT already have the App installed, you will get the error illustrated below: 

Safari Error When VTConnect is not installed

You can click the blue button in the error message box to "Search App Store" and type in "VTConnect" to find the App in the store and then install it.

Or you can go back to your therapist's Virtual Office in the website and click the link to "Download VTConnect App" below the Begin VTC Session button.

Dowland Mac App Button


Issues with Internet Explorer

If you are using Internet Explorer and are experiencing any issues with our site you need to adjust your compatibility settings. Click Here for detailed instructions.