Secure Virtual Therapy Connect Platform

Mulitplatform Title Page for Client Demo w Play ButtonFeaturing the VTConnect App for Video Teleconferencing and Real-Time Chat

  • Multi-platform solution - PC and Mac available now with iOS and Android in Beta release!
  • Secure end to end encrypted communication that is HIPAA and HiTech compliant
  • Exceptionally high quality audio and video
  • Unique user interface that mimics the in-office experience


VTConnect App Downloads

Available Now - VTConnect 3.0.11 in BETA

Your Cross Platform Solution for Distance Therapy Sessions!

If you would like to participate as a Beta tester, you will need to follow these easy steps:

STEP 1: Download the appropriate VTConnect 3.0.11 application for your device. 

Windows IconFor Windows Click Here

Mac IconFor Mac OS X Click Here

Android IconFor Android Click Here -  Not Currently Available - Coming Soon!

iOS IconFor iOS Click Here - Not Currently Available - Coming Soon!

Both therapists and clients must have VTConnect 3.0.11 on their devices to connect. Please note, therapists and clients with VTConnect 3.0.11 do not have to use the same type of device to connect.  

STEP 2: Launch the Application from your device at the time of your scheduled session.

PC Icon for Luanch

Do NOT login to the VTC website from a PC and click the "Begin VTC Session" button, as this will launch the older Virtual Therapy Connect platform. Both parties must use the new software to connect. If you experience issues, you can always revert to the older system by logging into your VTC Virtual Office and utilizing the "Begin VTC Session" button.

STEP 3: Login to the App with your the Username and Password for your Virtual Therapy Connect account.

Gen 3.0 Login Screen

STEP 4: Select the Therapist that you want to connect with and then click "Connect VTC Session" at the bottom of the screen. 

Gen 3.0 Appointment Button

Note: If you do not see your therapist listed, you need to follow the Instructions to Create a Connection with a Therapist through the VTC website prior to using the VTConnect App.

STEP 5: To enter the treatment room Click "Join" when you see the Session Available button appear in the Waiting Room.

Gen 3.0 PC Client Session Available

Please submit a VTConnect BETA Technical Support Request if you have any questions or issues with VTConnect. You can also find a link to the VTConnect BETA Technical Support Request form if you login to your account at www.virtualtherapyconnect.com  and look under the My Account Menu on the left hand side.

UPDATE or DOWNLOAD the Latest VTConnect App - VTConnect 3.2.3

windows-logo

Click the Icon Above to Download the PC App

Operating System Requirements: The VTConnect App for the PC requires Windows 7 or greater.

Detailed Instructions To Download VTConnect for PC:

STEP 1: Download the VTConnect App above

Note: The PC application requires Microsoft .NET Framework 4.5 - this is included with Windows 8 and Windows 8.1, but for Windows 7 if it has not already been installed for another application, you will automatically be prompted to install when you click the link above. Just follow the instructions to download the .NET Framework 4.5 and then proceed with the steps to install the VTConnect 3.0 application

STEP 2: Open the downloaded file

STEP 3: Run the file

Windows Download Screen Shot 1

STEP 4: Check the box to agree to the license terms and conditions and then click Install

Windows Download Screen Shot 2

STEP 5: Wait for the Setup Progress to be completed

Windows Download Screen Shot 3

STEP 6: Close the Setup window

Windows Download Screen Shot 4

 

UPDATE or DOWNLOAD the Latest VTConnect App - VTConnect 3.2.3

Cropped Mac App Store

Operating System Requirements: The VTConnect App for the Mac requires Mac OS X 10.9 (Mavericks) or greater.

 

Available Now - VTConnect 3.0.11 in BETA

Your Cross Platform Solution for Distance Therapy Sessions!

To participate as a Beta tester, you will need to follow these easy steps:

STEP 1: Download the appropriate VTConnect 3.0.11 application for your device. 

Windows IconFor Windows Click Here

Mac IconFor Mac OS X Click Here

Android IconFor Android Click Here - Not Currently Available - Coming Soon!

iOS IconFor iOS Click Here - Not Currently Available - Coming Soon!

STEP 2: Send the following URL to any clients you wish to invite to Beta Test:

www.virtualtherapyconnect.com/ClientVTConnectBeta

Once the client completes the Beta Testing registration, they will recieve instructions and will be able to download the VTConnect application, as both parties must have VTConnect 3.0.11 on their devices to connect. Please note, clients and therapists with VTConnect 3.0.11 do not have to use the same type of device to connect.

STEP 3: Launch the Application from your device at the time of your scheduled session.

PC Icon for Luanch

Do NOT login to the VTC website from a PC and click the "Begin VTC Session" button, as this will launch the older Virtual Therapy Connect platform. Both parties must use the new software to connect. If you experience issues, you can always revert to the older system by logging into your VTC Virtual Office and utilizing the "Begin VTC Session" button.

STEP 3: Login to the App with your the Username and Password for your Virtual Therapy Connect account.

Gen 3.0 Login Screen

STEP 4: Select the Client that you want to connect with and then click "Connect VTC Session". 

Gen 3.0 Appointment Button

Note: If you do not see your client listed you need to make sure your client follows the Instructions to Create a Connection with a Therapist through the VTC website prior to using the VTConnect App.

STEP 5: Click "Begin" (upper left corner) to start the session when prompted in the message window that the client has arrived.

Gen 3.0 Therapist Begin Button Session

STEP 6: Click the "End" button when your session is complete.

Please submit a VTConnect BETA Technical Support Request if you have any questions or issues with VTConnect. You can also find a link to the VTConnect BETA Technical Support Request form if you login to your account at www.virtualtherapyconnect.com and look under the My Account Menu on the left hand side.

Disclaimer:

Please be aware that Virtual Therapy Connect is not a crisis center, and if you are in need of immediate help please call your local crisis center, dial 911, or present to the nearest emergency room.  If you are having suicidal thoughts and live in the US you can also call the National Suicide Prevention Lifeline at 1-800-784-2433.

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